Last Updated: 02/16/2026
Welcome to Long Hair Forever. By accessing or using our website and purchasing our products, you agree to the following Terms & Conditions. Please read them carefully before placing an order.
If you have any questions, you may contact us at:
longhairforever.rachel@gmail.com
1. General Use
By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian. You agree not to use our products or website for any unlawful or unauthorized purpose.
We reserve the right to update, change, or replace any part of these Terms at any time. Updates will be posted on this page.
2. Products & Orders
All products are subject to availability. Because many of our extensions are crafted in small, made-to-order batches, production times may vary.
We reserve the right to:
- Refuse or cancel any order at our discretion
- Limit quantities purchased per person
- Update product descriptions, pricing, or availability without prior notice
We do our best to ensure all product descriptions, images, and pricing are accurate. However, we cannot guarantee that all information is error-free.
3. Production & Shipping
Long Hair Forever extensions are produced in small batches to maintain quality and sustainability standards. Please allow up to 3 weeks for production and shipping unless otherwise stated.
Shipping times may vary depending on your location. Once an order has shipped, we are not responsible for carrier delays, lost packages, or customs delays.
Shipping is free unless otherwise noted.
4. Returns & Exchanges
Due to the hygienic nature of hair extensions, all sales are final unless the item arrives damaged or defective.
If you believe you received a defective product, please contact us within 7 days of delivery at:
longhairforever.rachel@gmail.com
Items must be unused, unworn, and in original packaging to be eligible for review.
We reserve the right to deny returns that do not meet these conditions.
5. Shade Matching
We offer complimentary shade match guidance (virtual or in-person). While we strive to provide the most accurate match possible, final color selection is the customer’s responsibility. Lighting conditions and screen variations may affect color appearance.
6. Product Care & Responsibility
Proper care is essential for maintaining the longevity of your extensions. We are not responsible for damage caused by improper application, excessive heat, chemical processing, coloring, or failure to follow care instructions.
7. Intellectual Property
All content on this website — including logos, images, product descriptions, graphics, and branding — is the property of Long Hair Forever and may not be copied, reproduced, or distributed without written permission.
8. Limitation of Liability
Long Hair Forever shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
By purchasing and using our products, you acknowledge that results may vary depending on individual hair type and care practices.
9. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect and use your personal information.
10. Contact Information
If you have questions regarding these Terms & Conditions, please contact us at:
longhairforever.rachel@gmail.com